FAQ's

How do I create an account / order?

To order from us, you need to be a bona fide business and register an account with us.  Please click on "Create Account".  To place an order, simply then log in, add items to your cart, and check out.

Can I order/pay directly, rather than on the website?

Yes we can set up an "offline" account and order via email/pay via BACS.  Please Contact Us for details.

What type of business can order?

We can supply any business, UK or international, provided the goods are for resale or for business use (e.g. a restaurant).  We can supply to online retailers, however can only supply for resale on 3rd party platforms such as Amazon, Ebay & Wayfair with prior agreement.

How do I see my trade prices?

During the account setup process, we will offer you trading terms on the prices shown, so you can make a good margin.  Please see our Prices section for more details.

Do you ship Internationally?

Yes.  We ship from the UK; our prices are DAP which means VAT and Duty may be payable locally.  We include Country of Origin (COO) and HS Code information on all our product pages, to be as transparent as possible and help you calculate any potential charges.

Will I get a tracking number?

Yes, provided you've given us a mobile number on the Shipping Information.  We normally use Parcelforce for our deliveries.

How quickly can you deliver?

Our standard service is 3 days in the UK.  If you need it quicker, let us know, we'll always try to accommodate.  We can offer same day click & collect.

What is the minimum/maximum order?

Our minimum wholesale order is £100.  There is no maximum - we can comfortably supply pallet quantities to multiples.  Minimum carriage paid is £300 in the UK.

Do you dropship?

Yes, we can.  Please click on our Dropship page to find out more.

Do you have a trade counter?

Yes, you are welcome to come and visit us or collect your goods.  We are in Faringdon, Oxfordshire (SN7).  Our warehouse is currently being renovated so our Trade Counter will be closed until mid July - but you can still "click and collect" by appointment.

How do I sell my products via GM Wholesale?

Thanks for considering us! We're always looking for great new brands to offer our customers - please see our Suppliers page for more details.

Can I meet you in person?

Yes! Covid permitting, we will be present at two major trade shows: Home & Gift (Harrogate, 18-21 July 2021) and Autumn Fair (Birmingham, 5-8 Sep 2021). Come and talk to us, we're very excited to be finally talking to people in person again.